How Long Does the Connection Process Take After Moving Home?
Text reads ‘How long does the connection process take?’ with a clock icon, illustrating broadband setup duration.

The typical timeframe for connecting your broadband service after notifying us of your move is 14 days.

In most cases, this allows sufficient time to arrange the transfer and ensure everything is set up at your new address.

However, if additional work is required or if engineers are unavailable, the process may take a bit longer.

We will keep you informed of any delays and provide updates until your services are activated and running smoothly.











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